Why choose an UHPA travel agent and an UHPA travel industry partner?

UHPA active members - Croatian travel agencies (tour operators and retailers and associated members, tour operators located in other countries and travel suppliers) are know-ledgeable professionals who follow UHPA professional and ethical Code of conduct and General terms and conditions for organization of trips and tours and agree to abide by the decisions of the UHPA Court of Arbitration in case of disputes with package travellers. Bound to the implementation of UHPA conditions for membership, UHPA members provide additional protection and confidence to their partners and clients in relation to those already provided by the Croatian Law on Travel Related Services. UHPA provides resource materials and education to its members to provide the highest quality of service.

Experience, strong working relationships with travel suppliers and the latest in computer reservations technology enable the UHPA agents to access most up-to-date information on how to provide the best value.

UHPA membership includes 433 offices all over Croatia and in other countries. Most UHPA member agencies offer one-stop shopping for all travel arrangements although some of them specialise in areas like adventure travel, special events, youth travel, seaside vacations, private accommodation etc. To find an UHPA member agency - tour operator or retailer or associated member - visit also our directory

UHPA priority is to provide you with what is in your best interest and thus increase confidence in the Association and in each member.

UHPA logo is the sign of this confidence, quality and reliabilty. This is why you can always consult us before choosing your vacation or travel. And, we are the right address to inform you on your consumer rights in Croatia and on legal procedures in the operation of Croatian travel agencies. Should you ever encounter a problem with an UHPA member, specialised staff in UHPA Head office is here to help you. We want you to have a safe and nice trip. Start by contacting an UHPA tour operator or travel agency.