Regulations on Tourist Guides, Tour Leaders and Tourist Representatives
Regulations on Tourist Guides, Tour Leaders and Tourist Representatives

The Law on Travel Related Activities and the regulations imply that every travel agency, both Croatian and foreign, has to engage a local tourist guide, authorized to provide such services on such locality, for group visits with scheduled sightseeing. The guide can be engaged via the Croatian travel agencies or the local association of tourist guides. Tourist inspection controls whether the local or foreign tour operators use the services of these guides.

While travelling or during their stay in Croatia, an organized group of 15 to 75 tourists must have at least one tour leader – whether coming with the group from the foreign country or engaged while in Croatia. In both cases the tour leader has to fulfil the requirements to be a tour leader prescribed in his own country.

The Law also defines the authority and business of a tourist representative who is defined as “a person representing a local or a foreign tour operator or (their) intermediary in a destination”. The tour operator or his intermediary shall communicate in writing to the local provider of services the name of the tourist representative, his/her authorities and each and every change prior to his/her start of their work. Also, the tour operator, his intermediary, the tourist representative or the local travel agency (ground operator) shall send the Agreement of representation to the Ministry of the Sea, Tourism, Transport and Development to be entered into the register of such agreements.

Pursuant to the ruling issued by the Ministry of the Sea, Tourism, Transport and Development, a foreign citizen – representative can start work after obtaining the permit for extended stay which is entered in his passport prior to entering Croatia, and work permit. The extended stay permit is required even for those representatives coming from countries whose citizens do not require a visa to enter Croatia as tourists. The whole procedure takes some time and can be speeded up only by agencies – your partners in Croatia. UHPA recommends you contact reliable agencies listed in this member search