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DUBROVNIK TRAVEL - the only Quality Management Certified DMC & PCO in Croatia - 19.01.2010

DTT Greetings from Croatia!
This is a validation of DT’s commitment to quality and its goal to provide the best standard of customer care on the market. This certificate puts DT in the same quality league as some of the best known hotels, DMCs and facilities in the world, guaranteeing that the needs of today’s customers will be met or surpassed. It is above all, a confirmation that a well known worldwide institution, Den Norske Veritas, has recognized us as an organization that our existing and new clients can trust.
The vision behind DT’s activities to obtain ISO 9001:2008 surpasses the mere improvement of quality in their program operations through standardization and excellence in service. Our intention is to contribute to the creation of a more economical, knowledgeable and stronger market position as an ISO 9001:2008 certified business travel professional within Croatia. DT intends to pass on their knowledge and experience to its outsourcing partners, thus building a foundation for high quality service in the destination. Our ultimate goal is to provide the best standard of quality services and implement our knowledge and experience for the benefit of our customers helping us to serve them even better.
Best regards,
Daniel Marusic
Dubrovnik Travel DMC Croatia