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Activities |
Activities
UHPA role in general is divided in two main directions: one, to help its members in their activities
and to lobby on their behalf so as to create as favourable a business environment as possible
consistent with each company’s right to compete freely with other sectors of trade and industry
and each other; and the other, to promote the travel agencies activities to the travelling public.
UHPA offers a wide range of services to all its members. Advice is given to members regarding economic,
legal and practical queries.
UHPA represents the interests of Croatian travel agents and tour operators to air, rail, sea and land
carriers, and the suppliers of private accommodation and hotels in Croatia and abroad and also towards
tour operators and travel agencies in other countries. Services to the members include market research
and marketing, public relations, organization of joint advertising and participation at trade fairs and
workshops, regular information service to the members, commercial leads, individual consultancy on specific
problems and organization of training seminars. During recent years emphasis has been placed on communications
technology. Since the beginning of 1996, UHPA web site, one of the first of its kind in the world, is the only
Croatian site enabling foreign travellers to Croatia to search all guaranteed tours and trips from Croatian
destinations, as well as those organized on request, and to search travel agencies – tour operators as well as
retailers by their location and specific activities. UHPA is one of very few travel associations which communicate
with its members mainly on-line.
In addition to the tangible benefits which UHPA provides, it does a great deal of work behind the scenes, lobbying government,
ministries and other opinion formers on behalf of its members and the industry in general.
UHPA participates in Croatian and international tourist affairs. It is present in most business and social events
which promote tourism. It submits proposals, studies and analyses to national and international organizations. It expresses
the position of Croatian travel agencies at press conferences, makes media announcements, publishes articles and
analyses, participates in public and specialized travel forums, TV presentations, meets travel agents, authorities,
government bodies and other centers of authority in order to develop and promote the travel agencies activities.
UHPA contributes to diversify the Croatian tourist offer, helps upgrade the quality level of services and promotes
Croatian tourism in general.
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For Tourists
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